Carpet Care & Stain Removal Guide - Frequently Asked Questions

Congratulations on your new Carpet Right carpet!

Proper care is key to keeping it looking great for years to come. Here are some essential tips:

Vacuuming Your New Carpet

Contrary to popular belief, you can vacuum your new carpet right after it’s laid. This helps remove any loose fibers from the manufacturing process. But remember, avoid pulling any loose strands—simply trim them with scissors to prevent damage.

Routine Carpet Maintenance

Regular Vacuuming

Dirt and tiny grit particles can cause premature wear. Vacuum at least once a week and use doormats to reduce dirt. If possible, avoid wearing shoes indoors, particularly rubber-soled shoes like sneakers, which can pull at the carpet fibers.

Using Rugs

Place rugs or mats in high-traffic areas and under furniture where feet frequently rest. This helps minimize wear and tear.

Spill and Stain Management

Quick Action

Act swiftly when spills occur. Never let stains dry on your carpet (except mud, which is easier to vacuum when dry). Always blot, never scrub, to avoid damaging the carpet pile.

Cold Water for Cleaning

Use cold water, not hot, to clean spills. Hot water can cause stains to set permanently.

Avoid Soaking

Dampen the area, don’t soak it. After blotting up most of the spill, leave a weighted, damp cloth on the area overnight to fully absorb the remaining stain.

Skip the Detergents

Avoid using dishwashing liquid or fabric wash powder. These can leave residues that attract dirt. If necessary, rinse thoroughly.

Stain Removal Guide

Here’s how to tackle common stains:

• Wine, Milk, Coffee, Tea, Orange Juice: Dab with a clean cloth soaked in diluted carpet shampoo and warm water.
• Grease or Oil: Use a blunt knife to remove solids, then blot with dry cleaning liquid.
• Tar: Scrape off solids and use tar remover according to instructions.
• Urine: Mop up immediately and dab with diluted carpet shampoo and a bit of white vinegar.
• Blood: Soak up with tissue and moisten with cold water. If dried, dissolve it with cold water and proceed.
• Animal Solids: Scrape off and dab with diluted carpet shampoo.
• Oil-Based Paint: Blot with absorbent tissue, clean with white spirit, and follow with water.
• Shoe Polish: Scrape off solids, clean with dry cleaning fluid, and rinse with diluted shampoo.
• Chewing Gum: Freeze with a proprietary freezing agent, then break and remove.
• Felt Tip Pen: Use methylated spirit for spirit-based ink, and carpet shampoo for water-based ink.
• Pen Ink: Dab with methylated spirits using a cotton bud; avoid spreading.
• Nail Polish: Remove deposits and dab with non-oily nail polish remover in a ventilated area.

Deep Cleaning

To maintain your carpet’s freshness, periodic professional cleaning is recommended. This will help prolong its life and keep it looking its best.

If you have any more questions or need further advice, feel free to reach out. We’re here to help!

Stay proactive with these tips, and enjoy the beauty and comfort of your new carpet for years to come.